Jobs & Career
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After-Sales Manager for packaging machines (m/f/d)
We are an owner-managed mid-sized company that has established itself over the years in the distribution of technical packaging machines throughout Europe. Through the Alpha-Pack Group, an association of owner-managed manufacturers that is unique in the packaging industry, our customers receive complete system solutions from one source. To further expand our market position, we are looking for you as a motivated employee.
Your responsibilities include:
- Technical project planning and project management after sale of the machine
- Spare parts management and scheduling of service calls for technicians
- Continuous improvement and optimization of processes and procedures
- Sales of service and maintenance contracts
- Active cooperation in ensuring customer satisfaction
- Complaint management - Solution-oriented work
- Development of pro-active service/spare parts sales respectively increase of service/spare parts turnover
- Communication in German and English with our Italian and Asian partners
What you should definitely bring along:
- Training as a certified technician, technical studies or comparable professional experience in after sales
- Expertise in the field of technical machines, electrical engineering, technical components required
- A high degree of commitment, resilience and initiative
- Pronounced service mentality and hands-on attitude
- Willingness to travel (scope approx. 20%)
What we can provide:
- Varied fields of activity in various customer sectors (e.g. food, pharmaceutical, industry)
- An exciting, future-proof job in an international customer environment with opportunities for professional advancement
- Diverse development opportunities in a motivated and friendly team
- Attractive remuneration (profit sharing) and additional company social benefits, flat hierarchies
- Social Benefits - in-house fitness studio, health programs, coffee - free water
alpha-pack GmbH
Human Resources Department
Otto-Hahn-Allee 1
50374 Erftstadt
We are looking forward to receiving your complete application documents (including curriculum vitae, cover letter, certificates) in pdf format by e-mail to: personal_at_alphapack.de
alpha-pack GmbH, human resources department, attn. Ms. Julie Stubbe, Otto-Hahn-Allee 1, 50374 Erftstadt - www.alphapack.de